SERVICE CHARGE | Service charges and bills are dealt with by the finance section of Southwark Council. Southwark Council will send you your service charges bill each year. The Council recommends payment through standing orders. The service charges you pay for cleaning, care-taking and grounds maintenance are calculated by the council who will send the service charge bill to you in the normal way.
- Telephone: 0845 600 0611
MAKING SERVICE CHARGE PAYMENT
- Payment line: 0845 600 0611
- Pay Online: http://www.southwark.gov.uk/make-a-payment
PRIVATE TENANTS [Sublets] | Leaseholders who are subletting their property are responsible for informing their tenants about TMO’s rules and showing them the facilities. Leaseholders or their tenants should contact the Estate Office to have their details registered in the database of residents.
Please note that any nuisance caused by sub tenants will not be tolerated and will be dealt directly with the leaseholder and Southwark Council. Nuisance such and loud noise, anti-social behavior, harassment is in breach of the lease agreement and the TMO will be doing everything with the legal frame work to make sure the matter is addressed.
It is recommended that the leaseholders or sub-tenant should contact the TMO’s office to get their details registered in the residents database-in an event such as leak; we may need to contact you immediately.
BUILDING INSURANCE | The service charge included the building insurance. If you have any insurance claims then please contact the building insurance department on 020 7525 7660 to make a claim. For further details, please follow this link : http://www.2.southwark.gov.uk/info/10092/leaseholder_services/1490/buildings_insurance