This website is for all residents of D'Eynsford TMO. It should help you by giving you information about the housing and community services provided on your estate.
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Anti-Social Behaviour.

Anti-Social Behaviour, Nuisance, and Harassment

D’Eynsford TMO does not tolerate any form of anti-social behaviour on the estate. As a tenant or leaseholder, you are responsible for the behaviour of everyone living in or visiting your property, including children and pets.

Examples of Anti-Social Behaviour

Anti-social behaviour includes, but is not limited to:

  • Using abusive, threatening, or insulting language
  • Violence or threats of violence
  • Vandalism of council property
  • Offensive drunkenness
  • Persistent arguing, door slamming, or loud music
  • Noise or fouling from pets
  • Rubbish dumping
  • Barbecues on balconies or communal grounds
  • Speeding or dangerous riding of scooters, mopeds, or bicycles

It also includes:

  • Anything likely to cause a nuisance or disturb others
  • Damaging property belonging to others or the council
  • Harassment based on race, colour, nationality, culture, sexuality, gender, age, marital status, religion, or disability
  • Threatening, harassing, or using violence toward anyone, including council employees, contractors, or other residents
  • Using the property for illegal activities such as drug use or sale, handling stolen goods, prostitution, or pornography

Responsibility

If you, your visitors, or anyone living in your property breach these conditions, you may face enforcement action, which could lead to eviction. Breaches by anyone in your household or visitors are treated as breaches by the tenant. Eviction may result in being classed as “intentionally homeless,” which could affect your eligibility for re-housing.

Action We Will Take

Informal Action:
We aim to resolve noise and nuisance issues informally first. This may include contacting the person responsible. Your identity can be kept confidential on request.

Formal Remedies:
If issues persist, we will collect evidence and may witness the problem in person. Formal actions can include:

  • Warning letters
  • Mediation
  • Seeking possession
  • Injunctions
  • Noise abatement notices

How to Be a Good Neighbour

  • Inform neighbours about planned DIY or loud activities
  • Avoid noisy work during unsocial hours, weekends, or late evenings
  • Use impact-reducing materials for laminated flooring to reduce noise
  • Do not use the property for illegal or immoral activities
  • Be considerate with music and parties, informing neighbours where possible

Grassed and Communal Areas

  • Please do not litter or allow dogs to foul communal areas. Dogs must be microchipped and registered with the council
  • Scooters, motorcycles, cycling, rollerblading, and skateboarding on pathways are prohibited
  • Children’s play areas should be used under adult supervision; keep noise at a reasonable level
  • BBQs, bonfires, or open flames are not permitted on balconies or communal areas due to fire risk

Staff, Contractor, and Board Safeguarding

D’Eynsford TMO staff, contractors, and board members provide services to the estate and will not tolerate abusive or aggressive behaviour. Assault, threats, or continued harassment may result in refusing service and contacting the police.

Reporting Anti-Social Behaviour

Telephone: 020 7525 5777
Email: noiseandnuisance@southwark.gov.uk